Extended Escalation Manager
Reported by Ben Hood | July 5th, 2011 @ 12:44 PM
(This ticket probably depends on #294)
#272 introduced a simple first working version of
the escalation facility that allows scan to trigger a set of entity
scoped actions.
This trigger fires whenever a scan is run for every entity
scoped
action that is configured to escalate. The primary use case of this
is
to be able to configure a scheduled scan (e.g. to run once
overnight)
that will invoke a pre-defined repair action.
The scope of #272 is deliberately limited, hence this ticket
addresses
the areas where the escalation manager should be made more
flexible
and powerful. Here is a list of features it should have:
- The process of escalation should be polling driven, not event driven
- A series of ordered escalation steps should be configurable
- Each escalation step includes an action that could invoked. The
escalation could be an repair action or a notification.
Potentially
the URL field could be misused to define an SMTP recipient. - The state of an escalation is held persistently until a match
event for the underlying entity occurs. The final possible state of
an
escalation will be the result of the last configured action. After
this step has been invoked, only a manual intervention can repair the
underlying entity. - It should be possible to review all current escalations.
- The configuration XML needs some thought, because it is likely
that escalations will re-use repair definitions, so we will need to
come up
with concise way of defining the config.
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